Privacy Policy

1. Introduction

Vivakorn Digital Solutions ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, use our CRM platform, interact with landing pages created using our system, submit lead forms, or engage with advertisements on platforms such as Meta (Facebook, Instagram), Google, and other digital advertising networks.

2. Scope of Policy

This policy applies to all users, visitors, clients, and leads who access our website, CRM dashboard, landing pages, advertisements, or digital services.

3. Information We Collect

• Full Name
• Email Address
• Phone Number
• Business Information
• Company Name
• Billing Information (if applicable)
• IP Address
• Device Information
• Browser Information
• Advertisement Interaction Data
• Cookies & Tracking Data

4. How We Collect Information

• When you fill out forms on our website or landing pages
• When you register or log in to our CRM dashboard
• When you interact with our advertisements
• Through cookies and tracking technologies
• Through communication via email, WhatsApp, or support channels

5. Purpose of Data Collection

• Providing CRM and marketing services
• Lead management and follow-up
• Improving marketing campaigns
• Customer communication
• Compliance with legal obligations
• Fraud prevention and security monitoring

6. Data Sharing & Third Parties

We do not sell, rent, or trade personal information. However, certain information may be shared with trusted third-party service providers for operational, marketing, and analytical purposes.

• Meta Platforms (Facebook / Instagram)
• Google Ads & Analytics
• Payment gateways
• Cloud hosting providers
• Legal authorities when required by law

7. Data Security

We implement administrative, technical, and physical safeguards including SSL encryption, secure hosting environments, restricted dashboard access, and secure authentication systems to protect personal data.

8. Cookies & Tracking Technologies

We may use cookies, Facebook Pixel, Google Analytics, and similar technologies to improve user experience, measure advertising performance, and optimize campaigns. Users may disable cookies via browser settings.

9. Data Retention

We retain personal data only as long as necessary to fulfill service obligations, legal requirements, and business operations.

10. User Rights

Users may request:

• Access to personal data
• Correction of inaccurate information
• Deletion of data
• Withdrawal of consent

11. Children's Privacy

Our services are not directed toward individuals under 18 years of age. We do not knowingly collect data from minors.

12. Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be reflected on this page with a revised effective date.